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Tour Operator Terms and Conditions
Domestic and International Travel Since 1947
Terms and Conditions Reservation Form Travel Insurance Contact us
GROUND TRANSPORTATION:
As shown in each itinerary, by modern motorcoach, minibus, car or first-class train (depending on the group size).
HOTELS:
Twin-bedded rooms with bath or shower in deluxe, first-class or standard hotels (see hotel listing). On rare occasion, it may be necessary to substitute a hotel in a different category. Should this occur, an appropriate refund will be made for the applicable portion of the tour. A limited number of single rooms are available at the supplementary charge shown for each tour. Triple rooms usually consist of standard double or twin beds, plus an additional sofa bed, folding bed or cot for a third person.
TIPS AND TAXES:
Service charges, as imposed by hotels and taxes by local administrations and government authorities on accommodations and meals are included in the tour price. Tips to tour directors, drivers, etc., are at travelers’ discretion.
SIGHTSEEING:
As specified in each itinerary, including entrance fees. Due to unforeseen changes in local schedules and events, we reserve the right to change the sequence of sightseeing events and activities. We may also substitute those listed with others of similar quality and valuewithout prior notice. NOTE: Itineraries may vary from date to date. An updated schedule will be forwarded with your final documentation.
TOUR ESCORT:
The services of a tour escort while touring. Local hosts elsewhere.
CHILDREN:
Under 7 years of age not accepted on motorcoach tours. Reduction on land portion for tours to Poland – 20% for children age 8-11; reduction on land portion for tours to other European destinations – $18 per night for child age 8-11. Reduction on air transportation is offered according to each airline’s policy.
BAGGAGE:
Porterage of one suitcase is included in the tour price. International air carriers are becoming more strict about the size andweight of baggage and carry-on luggage. Please contact your air carrier for specific information prior to departure, as size and weight limitations vary from airline to airline. Baggage is carried at the owner’s own risk and insurance is recommended.
PRICES:
Prices are based on tariffs and exchange fares in effect as of November 1, 2009, and are subject to change without notice.
ERRORS:
In case of printing, typographical, computer, verbal or human billing errors, we reserve the right to invoice or re-invoice the participants with corrected billing.
RESERVATION AND PAYMENT:
A deposit of $200 for tours per person is required at the time of booking. The balance is due 45 days prior to departure.
CREDIT CARD PAYMENTS:
Major credit cards (Visa, Mastercard, American Express and Discover Card) are accepted for deposits and final payment. Credit card charges will not be processed without a completed Credit Cardholder’s Authorization form.
CHANGE FEE:
Subsequent to an initial reservation, any revision will incur a $50 change fee per booking for each revision.
CANCELLATION AND REFUNDS:
Cancellations must be made in writing and cancellation charges per person will apply. Since these conditions are strictly enforced, we strongly recommend that you purchase trip cancellation insurance from us or through your Travel Agent. If you do not take the trip because of civil disturbance in a country to be visited (whether or not the subject of a State Department Advisory), The Tour operator and/or Travel Agent will not be responsible for any refund or alternate arrangements, if you cancel in these circumstances. There will be no refunds for unused tour services. This includes missed transfers due to airline schedule changes and/or missed flights, missed sightseeing tours, meals and hotel accommodations.
CITY STAYS/HOTELS:
Up to 5 days prior to departure: $50. 4 days or less prior to departure and during your stay: $50 plus one night’s hotel cost per room at each hotel on itinerary. Non-arrivals will be subject to a 2-night hotel fee. This policy does not apply if non-refundable rate.
CLAIMS:
In the unlikely event of a complaint and/or refund request, please note that they must be submitted in writing, together with all supporting documents no later than 30 days after the completion of the tour/services. Complaints and/or refund requests received 30 days after the tour/services completion date will not be accepted and we shall be released from any and all further liability. In case it pertains to any airline transportation service, any and all claims shall be resolved between the passenger and the airline directly.
YOUR RATE DOES NOT INCLUDE:
Passport fees; visa handling fees; taxes or tips on services not included in the itinerary; laundry valet service; gratuity to tour escort or local host; excess baggage charges; insurance of any kind; wines, liquors, mineral waters, coffee or tea, food or beverages not on the regular menus of the included meals.
PASSPORTS & VISAS:
A valid passport is required for all U.S. and Canadian citizens traveling to Europe. Your passport expiration date must be at least six months after your return to U.S. In addition, some countries may require a visa. All passengers are responsible for obtaining all necessary visa and other travel documents.
TARIFF & EXCHANGE FLUCTUATIONS:
All prices herein are quoted in U.S. dollars and Euro and are based on tariffs and exchange levels in effect November 1, 2009. Rates are subject to tariffs and exchange levels. Prices quoted herein are those in effect at time of printing and are subject to change.
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61 or more days $50
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60-40 days 10% of tour cost
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39-16 days 40% of tour cost
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15-8 days 80% of tour cost
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Within 7 days 100% of tour cost
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VALID: JANUARY 1, 2011 to MARCH 31, 2016
In addition to these specific terms, the General Terms and Conditions also apply to all quotations, acknowledgments, invoices submitted by Amerpol Enterprices, Inc.,("Travel Agent") for the sale of Products and/or services ( see page 1)
